My old Mazatrol files won't preview in MazView. What can I do?

Since most formats are similar we can probably resolve this. Please send a copy of one or two of your old programs to us for analysis at support@mazview.com

What happens to the license if the computer fails and a new computer is used?

You can reactivate your license with the original e-mail and key.

My files doesn't show up in MazView. Is there any setting?

You can customize what file extensions that MazView will show in the file-list. In the setup under the tab “File extensions” there's comma-separated field with allowed file-extensions.

The viewer shows the Mazatrol program in the wrong language

You can set the language used for displaying the program under Settings - Previewing. This setting is save per preset so different presets can be setup with different languages.